ABOUT US

Between the point of departure and destination – there is Royal Express

Our history

Before Royal Express came to be, the founder and owner started off as a mechanic, driver, salesman and bookkeeper.  He owned and operated a Logistics Franchise in Laredo in the late 1990’s.  During this period he developed key relationships with Customers and Banks that paid off down the road.

Royal Express was founded in 1999 and shortly after it financed its first 10 Trucks and 20 Trailers.  The first years came with many challenges and setbacks. It was thanks to a strong work ethic and swiss-army knife attitude in handling all aspects of the business that the founder carried the company across the first 5-year hurdle.

In the next years, the company hired key personnel and established key relationships with customers that drove growth and doubled the fleet. In spite of the downturn in the economy that took a toll on many small businesses, drive, energy and customer service pushed the company across the next 5 years.

Over time, personalized customer service and dependability, technology, state-of-the-art facilities coupled with a tailwind from a favorable economy fueled an exponential growth that has positioned Royal as one of the Transportation Service leaders in the local market.

Royal Express in reaching its 20-year anniversary in 2019 and has earned this badge of honor thanks to the dedication of its people the relentless pursuit of exceptional customer service and a deep commitment from its employees.

What started as a small company two decades ago has become a world-class Corporation and benchmark in Transportation.

Main goals
  • Be the Preferred Carrier

Customer Satisfaction is our #1 Goal

  • Be the Preferred Employer

We strive to provide a productive, comfortable, and safe environment

  • Be the Preferred Business Partner

Build strong partnerships with industry leaders on both sides of the border.

FACTS & FIGURES

Fleet Growth

Tractors

Trailers

sq ft at Wharehouse
FACILITIES

Royal Express’ headquarters are strategically based in Laredo, TX. Our Facility also possess a secure, state-of-the-art 15,000 sq. ft. warehouse with 11 dock doors and additional 5,000 sq. ft. in San Antonio, for any short or extended term storage requirements.

Customers

We strive to establish long-term collaborative partnerships with our customers and become their trusted partner. Royal Express’ customers include some of the best-known companies with global presence and recognized brands as well as some of the most rapidly growing companies.

Technology

Royal Express uses sophisticated software such as McLeod, Qualcomm amd Skybitz.

Customer service 24/7

At Royal Express, you will have a personal customer service representative which is accessible 24/7.

International Driver Program

B1 Visa permits a driver that picks up freight in Mexico bound for points inside the United States. To date Royal Express has requested Employment-Based Permanent Residency for dozens of its international drivers!

Supply chain security

We have all security measures which meet C-TPAT requirements.

© 2019 Royal Express, Inc / All rights reserved